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Find Your Tribe
For the past 15 years, my tribe has been the Young Presidents’ Organization (YPO). I decided to join shortly after being named President and CEO of Service Express so I could spend time with others who were in similar positions. I’ve never been a president of a large...
How Leaders Make Decisions
“A genuine leader is not a searcher for consensus but a molder of consensus.” – Martin Luther King, Jr. I shared this quote on my Instagram a few weeks ago to honor Martin Luther King, Jr. Day. I often find myself thinking about this quote and how it relates to being...
Integrity & Trust is Binary
Do you value high performance or high trust in your organization? When searching for new candidates to join your team, you are tasked with the responsibility to find people who fit the role and company culture. Odds are, you’re seeking people with high performance,...
How to Build Confidence in Your Team
You build confidence by doing really hard things over and over. - Brad Stevens, Head Coach of the Boston Celtics Recently, I was listening to Jon Gordon’s podcast with Clemson University Football Coach Dabo Swinney right after he won his...
Help People, Help People.
The saying “Help People, Help People.” was created by our Supply Chain Director, Cody, who often uses this phrase to encourage his team to go above and beyond to help others. This motto ties in with one of my frequently used quotes, “You can get whatever you want in...
Ride Into the Danger Zone
Not only is Kenny Loggins’ “Danger Zone” catchy and identified with one of my favorite movies, Top Gun, but I use its unique message to motivate my leaders. To build trust and authentic relationships with your people, I believe that you need to embrace the danger...
Start. Stop. And Keep Doing.
Entering a new year is the ideal time to think about where you are in your personal and professional life. Starting the year with a clean slate gives you the opportunity to challenge yourself, create goals, and try something new. To better assess our efforts...
Work Hard. Leave No Doubt.
Recently, our family received the very exciting news that our oldest son, Curt, was accepted to the University of Michigan for the fall semester! Curt grew up loving U of M (can you guess where he got it from?) and he set out to achieve his goal by working hard in...
Embracing the Grind: Looking Ahead to 2020
It’s that time of year when the holidays are ending and we’re ready to start a new chapter. Now is the time to wrap up business from the previous year, create new goals, and get back into a routine. It’s always an exciting feeling to start fresh in the new year!...
Why Your Employees Dread Their Annual Reviews
Are your employees discouraged, weary, or tend to sigh at the very mention of annual reviews? If so, this may be a telltale sign that you are not doing your job as a leader. With annual reviews right around the corner, now is the time to step up your game and create...