I recently took a trip to Hawaii with my family, and while there we took in a sunrise bike tour down a volcano. On our way up the 7,000-foot volcano, I had a very interesting conversation with our...
One of the keys to being a strong leader is surrounding yourself with a strong team. Your leaders should push you, hold you accountable and keep you in check. Does your team push you to be the best...
Personal and professional growth comes outside of your comfort zone. So to grow, you have to stretch yourself. Use the tools you measure your activities with, and make sure there are tasks on there...
We all make mistakes and let’s face it, no one knows it all. But a key to success is recognizing when we’ve made a mistake, learning from it and then correcting our course. For that to happen, we...
“When you get into a tight place and everything goes against you, till it seems as though you could not hang on a minute longer, never give up then, for it is just the place and time that the...
Albert Einstein once said “You have to learn the rules of the game. And then, you have to play better than anyone else.” We are not born successful. Whether you have talent in a particular area or...
Success is often a result of hard work. But it’s important to recognize that failure, too, is often a result of hard work. As leaders, we must recognize the difference between working hard and...
Comedian and TV personality Steve Harvey said this back in 2011: “Failure is a great teacher, and I think when you make mistakes and you recover from them and you treat them as valuable learning...
United States Navy SEALS know better than most that the human body can endure an incredible amount of stress under the harshest conditions. For SEALS, this lesson is hammered in during “Hell Week,”...
When I was hired into Service Express we were a very young company with a fraction of the employees and resources that we have now. We hadn’t formalized The Service Express Way (Vision talks and SR5)...