Overworked and Underappreciated

Overworked and Underappreciated

Overworked and underappreciated is a dangerous place for teams to be, leaders should avoid this state at all costs. Heavy workloads are common for growing organizations, and sometimes a bigger lift is needed at times. The danger occurs when the heavy...
You Don’t Need a Blueprint

You Don’t Need a Blueprint

Growing organizations in an ever-changing world don’t have a blueprint for everything.  Last March, we sent everyone home to work remotely for what we thought would be a few weeks. This has been different from anything I’ve been through here at Service...
Problem Solvers & Innovators

Problem Solvers & Innovators

As your organization grows, you need to be looking for people who are problem solvers and innovators. If you’re a leader, this is the type of person you need to become. It’s no longer acceptable for a leader to wait and be told what to do or ask...
Performance vs. Learning Culture

Performance vs. Learning Culture

I saw a tweet today by Adam Grant, an organizational consultant and graduate of the University of Michigan. I had the pleasure of seeing Adam speak at an event a few years ago, so I followed him on Twitter and I enjoy many of his tweets. This one, in...