Entering a new year is the ideal time to think about where you are in your personal and professional life. Starting the year with a clean slate gives you the opportunity...
Recently, our family received the very exciting news that our oldest son, Curt, was accepted to the University of Michigan for the fall semester! Curt grew up loving U of M (can you guess where he...
It’s that time of year when the holidays are ending and we’re ready to start a new chapter. Now is the time to wrap up business from the previous year, create new goals, and get back into a routine...
Are your employees discouraged, weary, or tend to sigh at the very mention of annual reviews? If so, this may be a telltale sign that you are not doing your job as a leader. With annual reviews right...
This time of year, you’ll hear a lot of conversations about annual reviews both inside and outside of the office. Often, I’m asked, “Are annual reviews outdated?”, “Should we still do them?” or “What...
I’ve got a book recommendation for you this week! It’s Trillion Dollar Coach by Eric Schmidt, Jonathan Rosenberg, and Alan Eagle. The book is about Bill Campbell, a former football coach turned...
Are you an Encourager or a Discourager? Recently I saw a tweet from a sports reporter who had messed up (strikes a chord with me as I record my video blogs 😉 ) while recapping the game. The...
It is a Service Express tradition to put up the Christmas tree the day before Thanksgiving, it’s something we’ve been doing for years. Previously, when we were a bit smaller, the responsibility...
I visit our onboarding classes every other week here at Service Express as we bring new people onto our team. I remember my first day at Service Express, August 18th, 1997. It was the day my...
“Numbers don’t drive people, people drive numbers. Focus on people and your numbers will rise.” Jon Gordon – Author: The Energy Bus This is one of the great truths that I’ve learned in business...