Emerging Leaders
I was recently asked to share a few of my thoughts on leadership and what we expect from leaders here at Service Express. There are three main points I want to share, but keep in mind, there’s always more to consider when looking at leadership. Be a...
Great Leaders Aren’t Afraid to Change Their Minds
People who are “right” often change their minds. There was an article on CNBC awhile back that featured Jeff Bezos and his theory about making decisions. The article mentions that influential leaders are perceived as the ones who are always...
Think Big. Start Small. Scale Quickly.
This is one of my favorite ways to enact change at Service Express, and it has proven time and time again to be effective. A growing company is always changing the way it communicates, operates,...
Resist Proxies
One of my executives recently shared a letter with me that Jeff Bezos sent to Amazon’s shareholders in 2016. One of the sections in his letter was titled “Resist Proxies.” He mentions that process can...
2020 Feels like a Crossfit Chipper
Many of you know that I love CrossFit and within there is a sequence of exercises called a chipper. When completing a chipper, you’re required to push yourself through a series of movements for a certain amount of reps. One of the most famous chippers is...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate
culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
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