Why Do You Want to Be A Leader?  

Why Do You Want to Be A Leader?  

Why do you want to be a leader? This is a question I often ask.    Recently, I had the opportunity to speak at the University of Michigan and in a leadership and coaching class. One of the first questions I asked was, “Why do you want to be a...
Flexibility & Experience Over Performance

Flexibility & Experience Over Performance

What gets measured gets done! I love this phrase; I’m a huge fan of Key Performance Indicators (KPIs). At Service Express, we have a robust performance measurement system. We look at things on a global scale, by country, region, office, and right down to the...
Prioritize Progress

Prioritize Progress

We’re at the end of the first quarter; it’s time to reassess what we worked on in the first quarter and prepare for the second. Where did we succeed? What did we learn? How did we fail forward? Ask yourself these questions and figure out what to focus on...
Consistency & Discipline

Consistency & Discipline

Let’s talk about consistency! Last week, I discussed the importance of Finding Time for Fitness. For me, a morning workout is part of my routine, and it sets my mindset for the day ahead.    Now that we’re into March and daylight savings...
Finding Time for Fitness

Finding Time for Fitness

Let’s talk about fitness, working out, and being active. I just had a great workout this morning before coming into the office, and I’m pumped. So now, I want to talk about it with you.    For years, even before having kids, I’ve...
Characteristics of “A” Players 

Characteristics of “A” Players 

I recently saw a quote on Twitter that said the number one reason why 5% of people succeed, whether it’s in sports, business, or any other field, is because they are willing to do more than what’s asked. This has been my experience with the people I...