Falling Apart to Fall Into Place
Have you ever noticed that sometimes, when it feels like everything is falling apart, it’s actually coming together? That’s a powerful thought shared by Kim Randers, our Chief People Officer. Credit actually goes to his wife, Sue, who said it first. Kim...
Speed Bumps Aren’t Roadblocks
“Don’t let a speed bump become a roadblock.” Derek Jeter shared this great quote a few weeks ago at my son’s graduation from the University of Michigan. He was the main speaker at the event and received an honorary doctorate from...
Leadership Requires Boundaries
Leaders, you’re not there to be your team’s friend. You’re there to be their leader. That means being a teacher, a coach and a mentor. You’re there to help them, challenge them, push them and care about them. All of that matters. Your job is to...
Show Up On the Hard Days
In last week’s blog, I shared how Discomfort Builds Confidence. Helping our teams be confident and uncomfortable is part of our job as leaders. I saw a great Tweet that ties into this from Sahil Bloom, who wrote The Five Types of Wealth. It’s a great new book—I...
Discomfort Builds Confidence
“I want you confident and uncomfortable!” These are words I heard from Duke basketball coach Jon Scheyer. His team had just made a deep run in the tournament this past March and April, making it to the Final Four. That quote really stood out to me. As...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
