Open Communication Portals
Find a portal with your teams and your kids to open lines of communication. I do this a lot with my kids. As I’ve said, they’re all off at college and I’m an empty nester now. How do I stay in touch with them? One way I keep in...
Manage Your Calendar
Leaders and non-leaders alike, I see too many people who don’t do a good job organizing and managing their calendars. They say yes to everything, or there’s no plan, and their calendar is all over the place. Then guess what happens? They lose control, and everyone...
Connect With Your Team
Leaders, stop working all the time and get with your people. One of the common mistakes I see in leadership is leaders that are just focused on doing the work all day, every day. They’re in their office working on their laptops, and they don’t come out....
Put Yourself Out There
Let’s talk about putting yourself out there and the benefits of meeting new people. This fall, all my kids will be going away to college. One of my sons will be a junior, the other will be a senior, and my daughter will be a freshman. One thing we talk...
Embrace Adversity
“If you use adversity right, it will buy you a ticket to a place you couldn’t have gone any other way!” This is a quote I saw by Tony Bennett, the University of Virginia men’s basketball coach. For those who remember, the...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
