What’s Your Persona?
What’s your persona when you’re in a meeting? Beyoncé is famous for going into a diva persona before she takes the stage. She’s shy and introverted and says she’d never be able to perform the way she does if she didn’t go into this other personality she created. She...
Verbalize Your Thoughts Before Sharing
Verbalize your thoughts before you share them with others. Are you ever in a situation where you’re trying to explain a thought or idea, and right in the middle, you think to yourself, “this doesn’t actually sound like a great...
Find Yourself a Sparring Partner
Find yourself some sparring partners! Not the kind like in Rocky or the one in the boxing ring, not the sparring partner you go at in that way. Find someone who will come into your office or conference room and help you to think about and strategize...
Clarity is a Trap
“Clarity is a trap.” These are words recently spoken by Service Express’ Senior Human Resources Director in the UK, Kim Randers, and they really resonated with me. In my last blog, Chaos Creates Clarity, I talked about how through chaos...
Chaos Creates Clarity
Recently I was watching a documentary on Steven Spielberg. It was interesting as it went through all the movies he’s made. It sounded like things were a bit out of control at times. They described one movie where some challenges came up unexpectedly, and...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
