“If you’re afraid to fail, then you’re probably going to fail”– Kobe Bryant If you go into any situation afraid to fail, you’re opening the door for failure to creep in. At...
Like many of you, I’ve been watching the Chicago Bulls documentary, “The Last Dance” on ESPN. This docuseries follows the Chicago Bulls during their 1997-1998 season and...
All models are wrong, but some are useful– George Box I heard this quote recently and loved it. As many of you know, I love to see the projections and models...
I’ve helped lead Service Express through Y2K, 9/11, and the 2008 financial crisis – but COVID-19 is unique and different from all these previous experiences. I’ve been unpacking the question, “How...
In any organization, it’s impossible to over-communicate. Especially in the pandemic that we’re experiencing right now, your people need to know the plans moving forward. Over the past month, I’ve...
At Service Express, our Core Value is to help our people achieve their personal, professional and financial goals. That means we’re invested in making sure that our people succeed in every area of...
The past few weeks have been challenging for people around the world. With so many new adjustments in our daily lives, it’s been difficult to focus on what...
Recently, I stumbled upon this video from Sports Illustrated. It talks about the first time Kobe Bryant met college football star, Rudy Ruettiger. Rudy and his family were...
Our company theme in 2019 was Progress Over Perfection. We’ll continue to carry on the principals behind last year’s theme throughout 2020. I believe every company theme we have builds...
The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.– Ronald Reagan At Service Express, I often...