Leaders are Coaches

Leaders are Coaches

Helping your team work with the level of urgency and intensity they didn’t know they had is part of your job as a leader and a coach. The goal is to show your team their potential and help them get there.   In September, we were fortunate...
Emerging Leaders

Emerging Leaders

I was recently asked to share a few of my thoughts on leadership and what we expect from leaders here at Service Express. There are three main points I want to share, but keep in mind, there’s always more to consider when looking at leadership.   Be a...
Resist Proxies

Resist Proxies

One of my executives recently shared a letter with me that Jeff Bezos sent to Amazon’s shareholders in 2016. One of the sections in his letter was titled “Resist Proxies.” He mentions that process can...
2020 Feels like a Crossfit Chipper

2020 Feels like a Crossfit Chipper

Many of you know that I love CrossFit and within there is a sequence of exercises called a chipper. When completing a chipper, you’re required to push yourself through a series of movements for a certain amount of reps. One of the most famous chippers is...