How to Have Difficult Conversations

How to Have Difficult Conversations

This week, I’m looking back at one of my favorite blogs from this year. The topic of having difficult conversations generated a lot of positive discussions around Service Express. I understand these conversations can be uncomfortable, but they can help your people...
Benefits of Balance 

Benefits of Balance 

As I discussed in a previous blog, “Be Intentional When Taking Time Off” it’s essential to prioritize time off – whether you feel like you can or should, but especially if you feel like you can’t. Work-life balance is not...
Leadership Tips for Growing Organizations

Leadership Tips for Growing Organizations

We’ve touched on an array of topics this year, but we are going to spend this month reiterating a few of my favorites. These topics include leadership, culture and growth.  When you’re a part of a growing organization here are 3 tips I want you to be thinking about:  ...
Freedom to Fail

Freedom to Fail

The other night, I talked with friends about what it was like growing in the 70s and 80s. Without mobile devices, we weren’t constantly in touch with everybody, and we weren’t always accessible to our parents. We had the freedom to fail and could avoid consequences...