Career Conversations 

Taking the First Steps

Taking the First Steps

When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps. 

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Finding a Champion

Finding a Champion

 Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.

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Relate to Collaborate

I recently heard advice from an 80-year-old, stating, "80% of your job is your ability to deal with people."    This advice really resonated with me. Education is great, and you need to have intelligence, but this comes in all different shapes, sizes...

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Thankful Thoughts

It’s the time of year to reflect on what we’re thankful for again.    It’s Thanksgiving; what a day to say thank you! Thank you to all who listen, give feedback, and share how these blogs resonate with you. I love hearing how my blogs impact you and...

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Great Players Let You Coach Them

"Great players let you coach them!"   I heard this quote from my friend, John U. Bacon. It was told to him by Chuck Daly, the former Head Coach of the Detroit Pistons team that won back-to-back championships in the late 80s and early 90s. He was also the...

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Exercise, Fresh Air & Reading

Exercise, fresh air and reading: it's a powerful combination.   Recently, I was at a CEO conference in Colorado. I spent time with fellow CEOs, sharing best practices for growing organizations which was insightful and inspiring. It was great to get out of the...

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Amplify the Quiet Voices

Adam Grant says, "The true leader in a group is rarely the person who talks the most." I love this quote and perspective.   Adam has some great books that I recommend you read. He's an Organizational Psychologist and a University of Michigan graduate. A few...

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Approach Opportunities With Gratitude

Be thankful for your opportunities and approach them with gratitude!    Bryce Harper, who plays baseball for the Philadelphia Phillies, recently shared this sentiment. He hit a home run last weekend, propelling the Phillies into the World Series. A...

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Learn to Rest

Let's talk about focus!   You focus on work, and you focus on rest. I saw a great Twitter comment: "When you work - work fully: No distractions no thoughts about rest. When you rest - rest fully: No feelings of guilt no thoughts about work."    This is something that...

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How Can I Help?

How can I help? Four little words with one big meaning.    Recently, we had the author and speaker John U. Bacon visit Service Express to share his leadership expertise. One of the first things he noticed walking into one of our buildings was a big sign...

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Advice You’d Give Yourself

I recently saw a great LinkedIn post by a Service Express team member, Aileen Mattix. She posted a James Clear quote saying, “If you met someone exactly like yourself: same experience, same resources, same problems, what advice would you give them?”   This...

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Managing Energy

Great leaders manage the energy of their teams! Let's talk about three examples of how to get started.   Be empathetic during times of change  Some people are energized by change. I love change; I like to always have something new, and I look forward to...

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.