Career Conversations
Winning the Battle in Your Head
We all struggle with self-doubt, but it's a battle in our heads that we must win. Tune in to hear some tips to address it.
Taking the First Steps
When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps.
Finding a Champion
Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.
3 Characteristics of Rocky
As you may have noticed during my brief hiatus, I shared some of my most highly reviewed blogs throughout July. During this time, I traveled to Europe with my family, enjoyed summer in Michigan and spent time away to refresh. Now it’s August, we’re back, and...
Prioritize, Prioritize, Prioritize
Leaders, there is so much going on in our lives right now, right? Whether at work or home, there is so much to do. One of the biggest mistakes we can all make as high-performing achievers is to try to do it all. You also don’t want your teams to feel like they need to...
Who’s Your Wingman
Top Gun is in the movie theaters, and it’s taking me back to 1986 when the original movie came out. What was the key point of that movie? Having a wingman! Maverick had his wingman, Goose, and they complemented each other well. I want to talk to you about how to find...
Interviewing for Curiosity
In my last blog, The Competency of Curiosity, I talked about increasing curiosity in your organization as a key competency with your team. Now I want to discuss how you hire for curiosity. Curiosity traits to look for: They are natural...
The Competency of Curiosity
Let’s talk about the competency of curiosity! Curiosity has played a huge part in my career and in building Service Express. It’s the art of being curious and asking questions. Why do we do that? What could we do? How do we do it better? As we’ve grown in double...
Understanding Communication Styles
Let's talk about communication styles! As leaders, it's so important to know and understand your team's communication style. How do they like to communicate? How do they process information? How do they make decisions? When I'm...
Choose Mentors Over Money
John U. Bacon says, “Choose mentors, not money, especially early in your career,” on his Let Them Lead podcast. This is a great quote that really rings true, and now is a relevant time of the year to talk about it. We have many college graduates coming into the...
This Too Shall Pass
"This too shall pass.” These are wise words I heard Tom Hanks talk about on Instagram. He was sitting around a table with fellow actors, talking about the phrase. Actors aren't typically who I get life advice from, but I've been a Tom Hanks fan for a long...
A Parent’s Most Powerful Words
"I love watching you play" has been described as the five most powerful words you could say to your child after a sporting event. As parents, we want to fully support our kids. We get excited about going to their games, we can be vocal (sometimes too vocal), we coach...
Don’t Generalize Feedback
Leaders, here’s a piece of advice for coaching, mentoring and giving feedback: don’t generalize, be very specific! When you generalize, it causes frustration. It glosses over and makes things binary. So much in life is nuanced in the middle with much more...
About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
