Don’t Be Afraid to Say, “I don’t know”!

From setting a sales meeting to closing the deal, never be afraid to say, “I don’t know”. You might find yourself without all the answers but pretending like you know it all is a tactic that will almost always lose the deal.

At the very beginning of my career, I went through a sales training exercise and I learned the “I don’t know” lesson. It has stuck with me ever since and I routinely share its importance with our sales team. Customers respect and appreciate when you are honest and forthright even if it means you have to get back to them with the right answer.

Staying strong in the 4th Quarter

Staying Strong in the 4th Quarter

To dominate the fourth quarter, you have to put in the work during the first three. There is no magic solution—a “fourth quarter push” is just trying to manufacture something you weren’t prepared for...

using quiet time to get things done

Quiet Time

Life moves fast, and sometimes the small things build up. Find the time in your schedule to catch up on the things you have moved off your plate to focus on more “productive” tasks. Use this “quiet...

Check Your Ego at the Door

Football season is here, and because I am a huge Steelers fan, people are asking me how I feel about the team trading Antonio Brown. My thoughts: like in any other organization, one person can hinder...

Weed Your Garden

Weeds, if left unchecked, will overgrow any garden, stealing the nutrients from the soil and blocking out the sunlight needed for the proper plants to grow. This is the perfect analogy for toxic...