When I was hired into Service Express we were a very young company with a fraction of the employees and resources that we have now.

We hadn’t formalized The Service Express Way (Vision talks and SR5) and a mentorship program wasn’t in the works.  As with most new businesses, we were stretching every resource that we had, including people, and it often meant long hours and short tempers.

I was hired by Mike McCullough, Service Express’ former owner, who was also the President at the time.  Mike’s a great business man and he challenged me to grow in ways that I wouldn’t fully appreciate until years after.

We met regularly and before each meeting I would often get nervous.  Mike is