Career Conversations
Winning the Battle in Your Head
We all struggle with self-doubt, but it's a battle in our heads that we must win. Tune in to hear some tips to address it.
Taking the First Steps
When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps.
Finding a Champion
Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.
Eliminate Complexity
Eliminate complexity and find your single source of truth! If you're part of a growing organization, things can become more complex over time. From talking to other leaders, I've found that businesses get more complex as they grow, and you need to focus on reducing...
Focus On What You Can Control
It's the second week of 2022! How are we doing? Have you been impatient for your short-term results? Have you figured out a plan to be patient for your long-term results? Today I want to talk about focusing on what you can control. With all that's going on in...
Patience Leads to Long-Term Results
Welcome to 2022! As we kick off the new year, here's your reminder to be impatient in the short term and very patient in the long term. We've all put together our plans, goals and budgets for the upcoming year, and we want to be driving those results as...
Narrow the Focus, Increase the Quality
Back in April, I saw a tweet that said narrowing the focus can increase the quality. This concept reminded me of the beginning of my career at Service Express in the early 2000s. At the time, we were trying to...
Overworked and Underappreciated
Overworked and underappreciated is a dangerous place for teams to be, leaders should avoid this state at all costs. Heavy workloads are common for growing organizations, and sometimes a bigger lift is needed at times. The danger occurs when the heavy...
Building Relationships Face to Face
I talked recently about traveling and the benefits of getting away from your screen and allowing your mind to wander. Another benefit I’d like to talk about is building relationships face to face. Of course, we need to be careful since we’re still dealing with COVID,...
Get Off Your Screen, Let Your Mind Wander
I've been traveling again and have been on a plane almost every week for the last couple of months. During the pandemic, it was nice not to be traveling all the time, but a recent flight reminded me of something that I forgot I...
Speak Courage Through Encouragement
Encouragement means to speak courage into someone. My pastor said this at church a few weeks ago, and it made me think about my job as a leader. We can all encourage others whether we're leaders or not. I consider leadership to be more of an art than science; leaders...
Step Back, Be Thankful
Happy Thanksgiving, everyone! It's time to take a break and remember all the blessings in our lives. I talk a lot about running to problems and how that's the best way to get ahead in your career. That's where the breakthroughs and best experiences are, both inside...
Give Your Red Guitar
I want to tell you a story recently relayed to me by Trevor Rubingh, the President and Founder of New City Kids. I believe deeply in this Grand Rapids-based organization; its mission is to help change the direction of kids’ lives for the better. A few weeks ago, I...
About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
