Think Big. Start Small. Scale Quickly.
This is one of my favorite ways to enact change at Service Express, and it has proven time and time again to be effective. A growing company is always changing the way it communicates, operates,...
Sales as a Profession
So you’re interested in a career in sales, but don’t have the experience – what do you do? I was in the same position after I graduated from college with a teaching degree from Central Michigan University. I quickly...
Resist Proxies
One of my executives recently shared a letter with me that Jeff Bezos sent to Amazon’s shareholders in 2016. One of the sections in his letter was titled “Resist Proxies.” He mentions that process can...
Career Conversations: Our Recruiting Process & Why It’s So Detailed
Finding the right people to join our team is essential to our culture -- that’s why our six-step interview and selection process is extensive. Our experience has shown how critical hiring is, and that’s why we don’t cut corners when it comes to our recruiting...
Career Conversations: Job Searching in 2020
Searching for a new opportunity looks different than it did over six months ago. In our latest video with Service Express Director of Talent Acquisition, we highlight the main priorities that have been brought to light...
Career Conversations: Building Your Brand as a Job Seeker
Creating your personal brand is just as important as showcasing your skills and accomplishments as a job seeker. Your brand displays your passions, interests, talents and more. In our latest video, you will take away...
Career Conversations: Resume & Interview Tips
Finding a new career can be stressful, exhausting, or full of uncertainty – but it doesn’t have to be that way! Our Director of Talent Acquisition Lindsey Foley shares her resume and interview best practices along with highlighting qualities of the ideal candidate in...
Fast Track to Career Advancement
Recently I came across an article titled “The Fastest Path to the CEO Job, According to a 10-Year Study” by Harvard Business Review. There are several points in the study that can be applied to career...
Choose Your Ending
Recently I was reflecting on my early professional career when I was fresh out of college and not sure where I belonged. As many of you know, I earned a teaching degree from Central Michigan University. When I graduated at 22, I...
Setting Deadlines to Get Things Done
I’ve always been an advocate for setting deadlines to communicate priorities and a create sense of urgency. To avoid confusion and frustration, always set a deadline and agree upon it with the members on your team --...
Lead With Vulnerability
“If you’re afraid to fail, then you’re probably going to fail”- Kobe Bryant If you go into any situation afraid to fail, you’re opening the door for failure to creep in. At Service Express, we often talk about the importance of failing forward...
Professional Development Strategies
For the past 20 years, I’ve been reading an average of 12 books a year. I accomplish this by reading around 10-15 minutes per day. When you’re consistent and read 5 days a week for around 10-15 minutes, you can complete one large book a...
Focus On Fundamentals
I’m a strong believer that fundamentals are the foundation for every great performance. In May of 2019, John Beilein finished his career as the head coach of the University of Michigan basketball team. Soon after, Beilein was named head coach of the...
About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate
culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
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