Career Conversations 

Casting a Vision

Casting a Vision

This week, I'm sitting down with a close friend of mine, Peter Ruppert, the author of Limitless and CEO at Fusion Education Group. Join us as we talk about dreaming big, casting a vision for the future and setting personal, professional and financial goals.

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Measuring Culture

Measuring Culture

How do we measure our culture’s success at Service Express? We do this by tracking our scorecards, ROIs and having one on one check-ins with leaders. Doing this helps us understand each person’s responsibilities in clear terms. 

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Freedom to Fail

The other night, I talked with friends about what it was like growing in the 70s and 80s. Without mobile devices, we weren’t constantly in touch with everybody, and we weren’t always accessible to our parents. We had the freedom to fail and could avoid consequences...

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Narrow the Focus, Increase the Quality

Back in April, I saw a tweet that said narrowing the focus can increase the quality. This concept reminded me of the beginning of my career at Service Express in the early 2000s. At the time, we were trying to figure out how to grow and scale the company, while under...

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Overworked and Underappreciated

Overworked and underappreciated is a dangerous place for teams to be, leaders should avoid this state at all costs. Heavy workloads are common for growing organizations, and sometimes a bigger lift is needed at times. The danger occurs when the heavy...

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Taking the First Steps

When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps. 

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Finding a Champion

 Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.

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Casting a Vision

This week, I'm sitting down with a close friend of mine, Peter Ruppert, the author of Limitless and CEO at Fusion Education Group. Join us as we talk about dreaming big, casting a vision for the future and setting personal, professional and financial goals.

read more

You Don’t Need a Blueprint

Growing organizations in an ever-changing world don’t have a blueprint for everything.  Last March, we sent everyone home to work remotely for what we thought would be a few weeks. This has been different from anything I’ve been through here at Service...

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.

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