Career Conversations 

Casting a Vision

Casting a Vision

This week, I'm sitting down with a close friend of mine, Peter Ruppert, the author of Limitless and CEO at Fusion Education Group. Join us as we talk about dreaming big, casting a vision for the future and setting personal, professional and financial goals.

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Measuring Culture

Measuring Culture

How do we measure our culture’s success at Service Express? We do this by tracking our scorecards, ROIs and having one on one check-ins with leaders. Doing this helps us understand each person’s responsibilities in clear terms. 

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How Do We Know When We’re There?   

We’ll say things like “almost there,” “getting there,” or “on our way there.” What does “there” look like, and how do you know when you’ve gotten “there?”    One of my executive teammates at Service Express recently brought this perspective to me. We’ve...

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Movement Is Key

I believe movement is a key to life.    I love the phrase, "Motion is lotion." Get out and move! I just got back from a 30-minute walk. I had a call I needed to take, so I figured I'd do it during my walk. I've been trying to get more movement into my...

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Having Fun At Work   

Having fun at work, what does that look like?    To me, “having fun” has a lot of different meanings. I think it’s often misused at work, and it gets tied into culture. For me, “fun” is solving interesting problems with smart and talented people. I love...

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Giving Thanks & Gratitude

Happy Thanksgiving, everyone!  It's that time of year to step back, reflect and think of all the blessings in our lives. For me, 2023 has been filled with many challenges. There have been opportunities to learn and grow personally and professionally, and for...

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Care, but Don’t Worry

“I care, but I don’t worry.”   I saw this message from someone I recently discovered on Instagram, Peter Crone. He describes himself as “The Mind Architect.”  I really liked the message, “I care, but I don’t worry.” I have a challenge with this; I care...

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Success Takes Time

In my recent blog, How to Use Social Media Intentionally, I shared how sometimes we can learn from things we don't agree with. I came across a social media post that didn't fully resonate with me, so I'll use it as an example.  The shared perspective was, "If I was...

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How to Use Social Media Intentionally   

In my recent blogs, I've shared some posts I've seen on social media. I do that often; I'll share a thought I've seen on social media. A lot of the time, it's a leadership thought that resonates with me. So, let's talk about social media!    Social...

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When to Intervene

What do you do when there's conflict among your team?    There can be conflict in sports, in business or even among your kids. I saw a great post by Dan Rockwell that talked about when is the right time to intervene when there's conflict on your...

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Elicit Perspectives

We’re in the fourth quarter, which means there are a lot of strategy sessions happening right now. Everyone is trying to close strong in 2023 and get off to a strong start in 2024.    Reminder to anyone leading or facilitating a strategy session,...

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What Would I Tell My Kids?

“What would I tell my kids?” This is a thought that ran through my head this morning when I arrived at work and realized I’d left my backpack and laptop at home. I knew I’d for sure be late to my meeting because of it.  On top of that frustration, I’d only gotten...

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.