Career Conversations 

Taking the First Steps

Taking the First Steps

When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps. 

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Finding a Champion

Finding a Champion

 Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.

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How to Have Difficult Conversations

This week, I’m looking back at one of my favorite blogs from this year. The topic of having difficult conversations generated a lot of positive discussions around Service Express. I understand these conversations can be uncomfortable, but they can help your people...

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Benefits of Balance 

As I discussed in a previous blog, “Be Intentional When Taking Time Off” it’s essential to prioritize time off – whether you feel like you can or should, but especially if you feel like you can't. Work-life balance is not only beneficial...

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Leadership Tips for Growing Organizations

We’ve touched on an array of topics this year, but we are going to spend this month reiterating a few of my favorites. These topics include leadership, culture and growth.  When you’re a part of a growing organization here are 3 tips I want you to be thinking about:  ...

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Freedom to Fail

The other night, I talked with friends about what it was like growing in the 70s and 80s. Without mobile devices, we weren’t constantly in touch with everybody, and we weren’t always accessible to our parents. We had the freedom to fail and could avoid consequences...

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Narrow the Focus, Increase the Quality

Back in April, I saw a tweet that said narrowing the focus can increase the quality. This concept reminded me of the beginning of my career at Service Express in the early 2000s. At the time, we were trying to figure out how to grow and scale the company, while under...

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Overworked and Underappreciated

Overworked and underappreciated is a dangerous place for teams to be, leaders should avoid this state at all costs. Heavy workloads are common for growing organizations, and sometimes a bigger lift is needed at times. The danger occurs when the heavy...

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Taking the First Steps

When taking the first steps, it is important to fail often, fail fast and fail forward. Join me and Peter Ruppert, the author of Limitless and CEO at Fusion Education Group, as we sit down and talk about taking the first steps. 

read more

Finding a Champion

 Sometimes, we need others to lean on to achieve our goals. This week, Peter Ruppert and I share our thoughts about the importance of finding mentors and those who will push you to achieve your goals.

read more

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.

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