Remove the Friction

Remove the Friction

Every so often, Service Express hits a point where we need to look at our processes to identify if we’re bogged down in certain areas. Some operations can, over time as you grow, become cumbersome when they don’t need to be. If there are multiple layers of approval,...
Feed Your Brain

Feed Your Brain

I’ve always been a big fan of listening to podcasts, audiobooks and investing in daily reading habits to feed my brain new ideas. As CEO at Service Express, I always try to read, research and learn more to stay up to date and make educated decisions.   One of the...
Building Quality Connections

Building Quality Connections

Not too long ago, I found my daughter outside shooting baskets while working on her basketball team’s daily shot score. I decided to grab a ball so we could spend time together. We talked about her day, which included driver’s training, sports and the latest news with...
Public Speaking Advice

Public Speaking Advice

It’s common for people to ask how I speak in front of hundreds of people at Service Express without showing any outward signs of fear or anxiety. Today, I wanted to share my thoughts toward public speaking, along with several pieces of advice that continue to guide me...
Alignment and Culture Part II

Alignment and Culture Part II

In last week’s blog, I talked about our SR5+ Performance Measurement System, and how it helps us work toward common goals at Service Express. This week, I want to share how this system allows us to create a unique and engaging culture. I get many questions asking how...