You Don’t Need a Blueprint
Growing organizations in an ever-changing world don’t have a blueprint for everything. Last March, we sent everyone home to work remotely for what we thought would be a few weeks. This has been different from anything I’ve been through here at Service...
Problem Solvers & Innovators
As your organization grows, you need to be looking for people who are problem solvers and innovators. If you’re a leader, this is the type of person you need to become. It’s no longer acceptable for a leader to wait and be told what to do or ask...
Performance vs. Learning Culture
I saw a tweet today by Adam Grant, an organizational consultant and graduate of the University of Michigan. I had the pleasure of seeing Adam speak at an event a few years ago, so I followed him on Twitter and I enjoy many of his tweets. This one, in...
Find the Critical Voice
Who do you go to when you want tough and critical feedback? In the book 21 Irrefutable Laws of Leadership by John Maxwell, there is a chapter about seeking input and feedback from the “Claude” or influencer on your team. In the book, John talks about his experience...
Leaders Look to Solve Problems
“I choose a lazy person to do a hard job. Because a lazy person will find an easy to way to do it” -Bill Gates I hear this quote often, and the idea of it rings true. When I look to solve problems at Service Express, I search for those who are dedicated to...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
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