Leaders are Coaches

Leaders are Coaches

Helping your team work with the level of urgency and intensity they didn’t know they had is part of your job as a leader and a coach. The goal is to show your team their potential and help them get there.   In September, we were fortunate...
The Steelers Mindset

The Steelers Mindset

I’m a huge Steelers fan, and when I have the opportunity, I love to bring it into the conversation. The Steelers are off to a strong start, and I’m excited about the season and how it’s moving forward.   Recently, I found a post from Troy...
Emerging Leaders

Emerging Leaders

I was recently asked to share a few of my thoughts on leadership and what we expect from leaders here at Service Express. There are three main points I want to share, but keep in mind, there’s always more to consider when looking at leadership.   Be a...
Remove the Friction

Remove the Friction

Every so often, Service Express hits a point where we need to look at our processes to identify if we’re bogged down in certain areas. Some operations can, over time as you grow, become cumbersome when they don’t need to be. If there are multiple layers of approval,...
Feed Your Brain

Feed Your Brain

I’ve always been a big fan of listening to podcasts, audiobooks and investing in daily reading habits to feed my brain new ideas. As CEO at Service Express, I always try to read, research and learn more to stay up to date and make educated decisions.   One of the...