Vegetables & Desserts
What are the vegetables and desserts in your organization? I read an article by the University of Southern California’s strength and conditioning coach that discussed their football team’s lifting program when they were winning national championships in...
Hiring the Right Person
Hiring the right person is equivalent to selling a multimillion-dollar deal! If you look at how organizations try to close a deal, they use all kinds of resources, teams and strategies. However, when it comes to the hiring process, these tools are not always utilized....
Conquering Budget Season
It’s the fourth quarter, which for many of us means it’s budget season. Everyone loves budget time, right? Probably not. Here are two things I like to remind my executive team, finance team, and leaders as we go through our budgets: All...
Storytelling by Sharing Your Experiences
Recently I’ve heard a lot about the value of storytelling. It’s a powerful tool for leaders to use whether they’re selling, talking to investors or communicating with their teams. An essential component of storytelling is sharing your experiences. By sharing your...
Communicate, Then Overcommunicate
I talk about communication often because it is so vital from a leadership perspective. Not only the amount you communicate but how you deliver it. I recently explained the difference between moving fast and rushing in reference to Service...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
