Remove the Friction

Remove the Friction

Every so often, Service Express hits a point where we need to look at our processes to identify if we’re bogged down in certain areas. Some operations can, over time as you grow, become cumbersome when they don’t need to be. If there are multiple layers of approval,...
Alignment and Culture Part II

Alignment and Culture Part II

In last week’s blog, I talked about our SR5+ Performance Measurement System, and how it helps us work toward common goals at Service Express. This week, I want to share how this system allows us to create a unique and engaging culture. I get many questions asking how...
Alignment and Culture Part I

Alignment and Culture Part I

Individual and team alignment is critical for any organization trying to grow in normal circumstances, but especially important during challenging times. At Service Express, I’ve found our people and company perform the best...
Integrity & Trust is Binary

Integrity & Trust is Binary

Do you value high performance or high trust in your organization? When searching for new candidates to join your team, you are tasked with the responsibility to find people who fit the role and company culture. Odds are, you’re seeking people with high performance,...