Thinking Strategically vs. Tactically
Leaders, it’s early February; hopefully, you’ve done your goal setting. You should be doing vision talks with your team members and thinking about where you’re going in 2023 and beyond. Now it’s time to set back, gut-check...
A Leader’s Most Powerful Words
“I don’t know” are three of the most powerful words a leader can say. Last week, I was talking through an issue with one of my executives. We weren’t exactly on the same page, and I was trying to explain my point of view, but...
Confrontation is Healthy
Confrontation is good; it reduces stress! Wait a minute, how could confrontation reduce stress? Usually, we think of it as a cause of stress, but how often have you laid awake at night or woken up at night thinking about things that bother you? It could be something...
Wins, Priorities & Future Opportunities
Think about your past wins, current priorities and future opportunities! Last week I talked about celebrating the wins as we head into 2023. It’s good to reflect on all that we’ve accomplished in 2022. It’s an important step because...
Celebrate the Wins
Welcome to 2023! As we hit the ground running in the new year, it’s a great time to reflect on all we accomplished in 2022. Sometimes we’re so focused on the new opportunities and moving forward that we forget to recognize all we’ve achieved and...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
