Integrity & Trust is Binary
Do you value high performance or high trust in your organization? When searching for new candidates to join your team, you are tasked with the responsibility to find people who fit the role and company culture. Odds are, you’re seeking people with high performance,...
Start. Stop. And Keep Doing.
Entering a new year is the ideal time to think about where you are in your personal and professional life. Starting the year with a clean slate gives you the opportunity to challenge yourself, create goals, and try something new. To better assess our efforts...
Annual Reviews – Should You Do Them or Not?
This time of year, you’ll hear a lot of conversations about annual reviews both inside and outside of the office. Often, I’m asked, “Are annual reviews outdated?”, “Should we still do them?” or “What makes a good annual review?” As the best-selling author and speaker,...
Are you an Encourager or a Discourager?
Are you an Encourager or a Discourager? Recently I saw a tweet from a sports reporter who had messed up (strikes a chord with me as I record my video blogs 😉 ) while recapping the game. The recording captured veteran sportscaster Marty Smith offering up pointers...
A Service Express Holiday Tradition
It is a Service Express tradition to put up the Christmas tree the day before Thanksgiving, it’s something we’ve been doing for years. Previously, when we were a bit smaller, the responsibility fell on a few select people to do this. In order to help with the...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
