Five minutes to read and 15 to prepare. We’d all love to create professional development plans with that kind of ease, right?
5/15s (named for the ease of preparation noted above) are the third – and final – element of Service Express’ performance measurement system (also know as the SR5).
What are 5/15s?
The 5/15 is a professional development plan created by each employee. Every quarter, the employee records their priorities for the next 90 days then they take a proactive approach to completing them in that time. It’s not just a checklist of to-dos, though. The 5/15s have a direct impact on their ROIs and on the scorecards for their department and for the company.
Employees are encouraged to take a longer-range view by creating 10 to 15 priorities that will impact individual, department and corporate growth. A key element of the process is that employees aren’t out there doing this on their own. Managers meet and engage with them in advance and help Continue Reading…