A Service Express Holiday Tradition
It is a Service Express tradition to put up the Christmas tree the day before Thanksgiving, it’s something weâve been doing for years. Previously, when we were a bit smaller, the responsibility fell on a few select people to do this. In order to help with the...
Do You Have a Job or an Opportunity?
I visit our onboarding classes every other week here at Service Express as we bring new people onto our team. I remember my first day at Service Express, August 18th, 1997. It was the day my career changed and I was on the path to accomplish my personal,...
False: Extroverts Make the Best Salespeople
To be good at sales, you have to be an extroverted people person, right? Wrong. When I decided I wanted to go into sales, everyone said Iâd be great. They thought Iâd be a natural based on the following three factors: I was outgoing, I had a big personality, and I was...
Great Customer Service Doesn’t Mean You Never Have a Problem
âConsistency in customer service doesnât mean you never have a problem. It means your customers can count on you if there ever is a problem. The best companies arenât perfect, they make mistakes but they are excellent in the recovery.â – Shep Hyken – Find...
Top Qualities of an Ideal Teammate
Are you self-reflective? Seeing where your strengths are and your downfalls are essential to personal and professional growth. None of us have all of the answers. Are you coachable? The only way you are coachable is if youâre self reflective. Do you look in the...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
