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Hold On Loosely, But Don’t Let Go
Hold on loosely, but don’t let go. If you’re a fan of 80s music, you know that these lyrics to a song by 38 Special. I recently heard these lyrics, and it got me thinking about delegating at a growing organization like Service Express. Learning how to delegate is a...
You Can Win & Have Balance
Can you win and have balance in your life? I think you can. Recently, I downloaded an audiobook called Winning by Tim Grover. Tim Grover is a former trainer for Michael Jordan, who some would say was the greatest basketball player of...
Make It Ugly First
Recently, I saw a “Make It Ugly First” sign in the background of a zoom call, and I loved it. This phrase is the essence of things that I have spoken about before, which I’ve referred to as progress...
Ramp Up Your Humanity
Culture or Performance? Both!! Don’t dumb down your performance expectations. Ramp up your humanity! This is a great philosophy that I'd never heard put this way. When you create a healthy work environment, employees will perform better, and the company will grow. A...
How to Have Difficult Conversations
This week, I’m looking back at one of my favorite blogs from this year. The topic of having difficult conversations generated a lot of positive discussions around Service Express. I understand these conversations can be uncomfortable, but they can help your people...
Benefits of Balance
As I discussed in a previous blog, “Be Intentional When Taking Time Off” it’s essential to prioritize time off – whether you feel like you can or should, but especially if you feel like you can't. Work-life balance is not only beneficial...
Leadership Tips for Growing Organizations
We’ve touched on an array of topics this year, but we are going to spend this month reiterating a few of my favorites. These topics include leadership, culture and growth. When you’re a part of a growing organization here are 3 tips I want you to be thinking about: ...
Driving Culture & Performance at Service Express
This week I shared my journey at Service Express with David Morris, the CEO and Founder of HiPER Solutions. Join us to hear how to maintain double-digit company growth with a performance-driven culture.
Freedom to Fail
The other night, I talked with friends about what it was like growing in the 70s and 80s. Without mobile devices, we weren’t constantly in touch with everybody, and we weren’t always accessible to our parents. We had the freedom to fail and could avoid consequences...
Winning the Battle in Your Head
We all struggle with self-doubt, but it's a battle in our heads that we must win. Tune in to hear some tips to address it.