Why We Have an Annual Sales Conference
We recently held our Annual Sales Conference here in Grand Rapids where we brought in all of our revenue-generating teams—outside sales, internal accounts, small/medium business, sales development, hardware sales and marketing—for two days of learning and networking....
Check Your Ego at the Door
Football season is here, and because I am a huge Steelers fan, people are asking me how I feel about the team trading Antonio Brown. My thoughts: like in any other organization, one person can hinder the culture from thriving. Here at Service Express, we have a no...
Weed Your Garden
Weeds, if left unchecked, will overgrow any garden, stealing the nutrients from the soil and blocking out the sunlight needed for the proper plants to grow. This is the perfect analogy for toxic people in your organization. While there are several ways these team...
Four Core Objectives: Why We Have Them and How We Live By Them
Be clear on what you are trying to accomplish in your organization. Here at Service Express, we concentrate on four things with every decision we make. In this video, I explain what they are and how they help balance the company and empower employees.
Despite the Cliché, Failure Is an Option
Life isn’t a movie—failures will happen. It’s how you react to the failure that is defining. Make mistakes, just don’t keep making the same one. Fail forward—when you make a mistake, learn from it. That’s how you grow and ultimately achieve.About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
