The Right Way to React When You Lose a Deal
There’s always disappointment when you lose a deal or business opportunity, but the way you react to that speaks volumes about your character as an organization, and can help you with opportunities in the future. In this video, I’ll explain the contrast in reactions...
Take action. Luck follows
There’s no doubt that aside from all the hard work you put in, a little luck is probably responsible for getting you where you are in your career. But you have to put yourself in the right spot for that luck to find you. To do that, you have to take...
Check Your Ego at the Door
Football season is here, and because I am a huge Steelers fan, people are asking me how I feel about the team trading Antonio Brown. My thoughts: like in any other organization, one person can hinder the culture from thriving. Here at Service Express, we have a no...
Celebrate The Red
You don’t always have all the answers—and when you don’t, it’s important not to go into emergency mode. Instead, take a step back and ask questions, figure out where the gaps are and move forward. What opportunities do you have to celebrate the red in your...
Despite the Cliché, Failure Is an Option
Life isn’t a movie—failures will happen. It’s how you react to the failure that is defining. Make mistakes, just don’t keep making the same one. Fail forward—when you make a mistake, learn from it. That’s how you grow and ultimately achieve.About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
