The Right Way to React When You Lose a Deal

by | Sep 19, 2019 | Business, Leadership, Sales, Video

There’s always disappointment when you lose a deal or business opportunity, but the way you react to that speaks volumes about your character as an organization, and can help you with opportunities in the future. In this video, I’ll explain the contrast in reactions of two companies Service Express chose not to use for their services, and how the end result went on two mean success for one of the two.

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.