by ronalvesteffer | Dec 4, 2019 | Business, Culture, Leadership, Video
Are you an Encourager or a Discourager? Recently I saw a tweet from a sports reporter who had messed up (strikes a chord with me as I record my video blogs đ ) while recapping the game. The recording captured veteran sportscaster Marty Smith offering up pointers...
by ronalvesteffer | Nov 26, 2019 | Culture, Leadership, Video
It is a Service Express tradition to put up the Christmas tree the day before Thanksgiving, it’s something weâve been doing for years. Previously, when we were a bit smaller, the responsibility fell on a few select people to do this. In order to help with the...
by ronalvesteffer | Nov 20, 2019 | Business, Leadership, Professional Development, Video
I visit our onboarding classes every other week here at Service Express as we bring new people onto our team. I remember my first day at Service Express, August 18th, 1997. It was the day my career changed and I was on the path to accomplish my personal,...
by ronalvesteffer | Oct 23, 2019 | Business, Leadership, Professional Development, Video
âNumbers donât drive people, people drive numbers. Focus on people and your numbers will rise.â Jon Gordon – Author: The Energy Bus This is one of the great truths that Iâve learned in business as a leader. Teach, coach, develop, listen and care. When weâve...
by ronalvesteffer | Oct 16, 2019 | Business, Leadership, Professional Development, Sales, Video
From setting a sales meeting to closing the deal, never be afraid to say, “I don’t know”. You might find yourself without all the answers but pretending like you know it all is a tactic that will almost always lose the deal. At the very beginning of...
by ronalvesteffer | Oct 9, 2019 | Business, Leadership, Video
To dominate the fourth quarter, you have to put in the work during the first three. There is no magic solutionâa âfourth quarter pushâ is just trying to manufacture something you werenât prepared for. Put in the work to set yourself up for a strong finish to the...