Eliminate Complexity
Eliminate complexity and find your single source of truth! If you’re part of a growing organization, things can become more complex over time. From talking to other leaders, I’ve found that businesses get more complex as they grow, and you need to focus on...
Focus On What You Can Control
It’s the second week of 2022! How are we doing? Have you been impatient for your short-term results? Have you figured out a plan to be patient for your long-term results? Today I want to talk about focusing on what you can control. With all that’s...
Patience Leads to Long-Term Results
Welcome to 2022! As we kick off the new year, here’s your reminder to be impatient in the short term and very patient in the long term. We’ve all put together our plans, goals and budgets for the upcoming year, and we want to be driving...
Narrow the Focus, Increase the Quality
Back in April, I saw a tweet that said narrowing the focus can increase the quality. This concept reminded me of the beginning of my career at Service Express in the early 2000s. At the time, we were trying to...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
