Characteristics of Bad Meetings
Bad meetings are an issue! They have been for a long time, and I think it’s probably gotten worse during Covid due to Zoom meetings. Here are some characteristics of bad meetings that I’ve noticed. 1. Nobody owns the meeting. If everybody shows up unsure...
Candor is Gold
As the CEO and leader of the Executive Team at Service Express, candor is gold for me. One expectation I have of the Executive Leadership Team is that they’re upfront about their opinions. When we’re talking about strategies or decisions, I want to know their...
Unlocks vs. Innovation
I want to talk about the idea of an “unlock” versus innovation. This is a concept I heard about on a podcast by Scott Galloway. When we think about innovation, we think of broad, grand ideas that take a lot of time, creativity and project development. These...
Mine for Disagreements
I had COVID-19 over the holidays. I’m double vaccinated, which is a topic that’s heavily debated right now. Some people are very pro vaccines, and others are very against them. This disagreement has caused a lot of fighting and even broken relationships,...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
