by ronalvesteffer | Dec 11, 2019 | Book Recommendations, Leadership, Professional Development, Video
I’ve got a book recommendation for you this week! It’s Trillion Dollar Coach by Eric Schmidt, Jonathan Rosenberg, and Alan Eagle. The book is about Bill Campbell, a former football coach turned executive coach, out in Silicon Valley. As I started reading, I was...
by ronalvesteffer | Dec 4, 2019 | Business, Culture, Leadership, Video
Are you an Encourager or a Discourager? Recently I saw a tweet from a sports reporter who had messed up (strikes a chord with me as I record my video blogs 😉 ) while recapping the game. The recording captured veteran sportscaster Marty Smith offering up pointers...
by ronalvesteffer | Nov 26, 2019 | Culture, Leadership, Video
It is a Service Express tradition to put up the Christmas tree the day before Thanksgiving, it’s something we’ve been doing for years. Previously, when we were a bit smaller, the responsibility fell on a few select people to do this. In order to help with the...
by ronalvesteffer | Nov 20, 2019 | Business, Leadership, Professional Development, Video
I visit our onboarding classes every other week here at Service Express as we bring new people onto our team. I remember my first day at Service Express, August 18th, 1997. It was the day my career changed and I was on the path to accomplish my personal,...
by ronalvesteffer | Nov 13, 2019 | Business, Sales, Video
To be good at sales, you have to be an extroverted people person, right? Wrong. When I decided I wanted to go into sales, everyone said I’d be great. They thought I’d be a natural based on the following three factors: I was outgoing, I had a big personality, and I was...