by ronalvesteffer | May 12, 2020 | Professional Development, Video
I’m a strong believer that fundamentals are the foundation for every great performance. In May of 2019, John Beilein finished his career as the head coach of the University of Michigan basketball team. Soon after, Beilein was named head coach of the...
by ronalvesteffer | May 1, 2020 | Leadership, Professional Development
Like many of you, I’ve been watching the Chicago Bulls documentary, “The Last Dance” on ESPN. This docuseries follows the Chicago Bulls during their 1997-1998 season and highlights stories from a few of the key players. As you...
by ronalvesteffer | Apr 24, 2020 | Business, Leadership, Video
All models are wrong, but some are useful- George Box I heard this quote recently and loved it. As many of you know, I love to see the projections and models of our business. We’ve been creating models for quite some time...
by ronalvesteffer | Apr 21, 2020 | Business, Leadership, Video
I’ve helped lead Service Express through Y2K, 9/11, and the 2008 financial crisis – but COVID-19 is unique and different from all these previous experiences. I’ve been unpacking the question, “How do you effectively lead through the pandemic?” To better adapt to the...
by ronalvesteffer | Apr 10, 2020 | Leadership, Professional Development, Video
In any organization, it’s impossible to over-communicate. Especially in the pandemic that we’re experiencing right now, your people need to know the plans moving forward. Over the past month, I’ve been creating a weekly video update that is sent to the whole company...