Choose Your Ending
Recently I was reflecting on my early professional career when I was fresh out of college and not sure where I belonged. As many of you know, I earned a teaching degree from Central Michigan University. When I graduated at 22, I...
Setting Deadlines to Get Things Done
I’ve always been an advocate for setting deadlines to communicate priorities and a create sense of urgency. To avoid confusion and frustration, always set a deadline and agree upon it with the members on your team —...
Lead With Vulnerability
“If you’re afraid to fail, then you’re probably going to fail”- Kobe Bryant If you go into any situation afraid to fail, you’re opening the door for failure to creep in. At Service Express, we often talk about the importance of failing forward...
Professional Development Strategies
For the past 20 years, I’ve been reading an average of 12 books a year. I accomplish this by reading around 10-15 minutes per day. When you’re consistent and read 5 days a week for around 10-15 minutes, you can complete one large book a...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
