Be Intentional When Taking Time Off

Be Intentional When Taking Time Off

There are benefits to your team to get rest, feel refreshed and coming back ready to tackle your to do list. Sharpen the sword as they say! Service Express gave their team members Friday off as well and it allows our team to have the time they need with friends and...

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Performance Measurement: 5/15s

Five minutes to read and 15 to prepare. We’d all love to create professional development plans with that kind of ease, right? 5/15s (named for the ease of preparation noted above) are the third – and final – element of Service Express’ performance measurement system...

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An Essential Characteristic of Leaders: Drive

It was 1987 and I was northbound on a crisp late-fall afternoon in Michigan. My mission that day was clear - to gain acceptance to Central Michigan University to pursue a degree in education.  I had already been rejected once and I still didn’t have the grades, but...

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On Vision

Henry Ford once said, “a business that makes nothing but money is a poor business.”  I agree. At Service Express, our Vision is to “work with our employees to help them achieve their personal, professional and financial goals.”  You can see what that looks like by...

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Information vs Instinct

This is a guest post by Mark Aesch, Chief Executive Officer at TransPro.  Mark is also the author of the book Driving Excellence.  Prior to this, Mark served as the Chief Executive Officer at the Rochester Transportation Authority where he brought a private sector...

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Four Core Objectives: The Service Express Way

At Service Express, we don’t shy away from talking about company culture. We’re committed to working hard, achieving results and having fun at the same time. And that means we not only take pride in meeting our customer needs and providing great service, but we also...

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Vision: The SEI Way

At Service Express, Inc. (SEI), our company vision is the backbone of the work we do and the success we’ve achieved. It’s our purpose. And it’s simple: As a company, we believe in surrounding ourselves with the right people and then inviting them to share their...

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The Importance of Work Life Balance

The lines between work and home have blurred.  Technology that was supposed to make life easier has affected our ability to balance life at home with obligations at work. Cell phones vibrate all the time, day and night, and they demand our attention.  Our minds have...

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Leadership Lessons from the Race to the South Pole

The 1911 race to the South Pole between Roald Amundsen and Robert Falcon Scott is a revealing illustration in leadership, team dynamics and how to surmount great challenges. Amundsen was a master planner who spent a great deal of time preparing for his South Pole...

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate
culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.

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