2020 Feels like a Crossfit Chipper
Many of you know that I love CrossFit and within there is a sequence of exercises called a chipper. When completing a chipper, you’re required to push yourself through a series of movements for a certain amount of reps. One of the most famous chippers is...
Celebrate the Wins
You usually hear me talk about the importance of running to the problems, well today, I want to reinforce that you should celebrate the successes too. There are always going to be problems to solve in a growing company – but you should never lose sight...
Measuring the Customer Experience
Recently, I had a customer service experience that left a bad taste in my mouth. After the service, the person helping me said I was going to receive a survey and to rate them “all fives” because anything less than a five was considered a...
Career Conversations: Internships at Service Express
An internship at Service Express offers real projects, experience working in a team environment, resume workshops and so much more. This program allows students to gain exposure in their areas of...
Career Conversations: Our Recruiting Process & Why It’s So Detailed
Finding the right people to join our team is essential to our culture — that’s why our six-step interview and selection process is extensive. Our experience has shown how critical hiring is, and that’s why we don’t cut corners when it comes to our...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
