An Essential Characteristic of Winning Cultures: Allowing for Failure
Musician Bono said “My heroes are the ones who survived doing it wrong. Who made mistakes, but recovered from them.” I think that speaks volumes as to what truly defines success. It’s not people or companies who have gotten everything right through either extreme...
Hire the Will, Teach the Skill
It’s a phrase I often use with leaders at Service Express, particularly when they’re recruiting for talent at our organization. Because Service Express is a growing company with an exceptional culture, we’re fortunate that we attract applicants with...Vision Goals Come to Life
Service Express’ company Vision—to “work with employees to achieve their personal, professional and financial goals”—has both inspired us and helped us grow over the years. Our managers work hard to build strong relationships with employees so that they can...
Leading with Clarity
In a previous blog, I wrote about the iceberg principle, and how that can play out when leaders are coaching employees up and when they must coach them out. Whenever a leader has a personnel issue, the most important factor in effective coaching is ensuring that there...Culture, The SEI Way!
Culture the SEI Way from theSEIway At Service Express we recognize that our employees are the key to our success and we work hard to create a unique and engaging culture for each of them. So what is life like at Service Express? What makes our culture unique and how...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
