by ronalvesteffer | Oct 1, 2015 | Culture
A few years ago I walked into the chiropractor for a routine visit and walked out having experienced an insightful exercise in “customer relation management.” In the past, I’ve visited chiropractors who treat their business like a marathon, trying to schedule and race...
by ronalvesteffer | Sep 17, 2015 | Culture, Leadership
Here’s an update of one of my most popular posts, The Difference Between a Leader and a Manager. Recently, on Twitter, I got into a disagreement with someone on the difference between the role of a manager and the role of a leader. Those who know me, know that...
by ronalvesteffer | Aug 20, 2015 | Culture, Leadership, Video
Great leaders don’t allow failure to leave a permanent mark on their life. They accept it as an opportunity to learn- a necessary part of their personal growth. And the best leaders tend to be the most vulnerable; sharing their failures with others and owning...
by ronalvesteffer | Aug 6, 2015 | Culture, Media, SEI, Video
At SEI, we celebrate success. Whether it’s our employees success or our customers, we know that in sharing our stories, we can create communities that inspire others to think bigger and empower others to solve problems more quickly. Today, I’m...
by ronalvesteffer | Jun 18, 2015 | Culture
8 Attributes of the Big Dumb Company: This is the second post in a two-part series. You can view Part I here. Last week, I published the first in a two part series on the attributes of a Big Dumb Company. In that post, I highlighted the the first 4 characteristics...
by ronalvesteffer | Jun 11, 2015 | Culture
8 Attributes of the Big Dumb Company: This is the first post in a two-part series. As an organization grows from its entrepreneurial roots as an innovative upstart into a larger organization, it must guard against developing attributes of the Big Dumb Company;...