The right way to make any decision
There’s a common mistake I see a lot of new leaders make, and that is they try to make all decisions themselves. Maybe part of it is trying to prove their worth by showing they can make every decision that comes their way, but invariably it comes back to bite them. In...
Patience and Bo Schembechler’s Wisdom
Sometimes there appears to be a thin line between motivated and impatient. We want driven and hard-charging people here at Service Express; people who are motivated day after day and working hard to get results. What we don’t want is people who are so impatient that...
Explaining the Why Part III: The Follow-Up Meeting
You’ve taken the time to explain the why, you’ve had your strategy meetings with the extra 30 minutes added to the back end, and now you’re ready to execute. Or are you? I have one more step that I find extremely beneficial in the decision-making process: the...Explaining the Why Part II: The Key to Scheduling Meetings
Being a leader means blocking off time with your team for strategy meetings. But what is the right strategy for these strategy meetings? You must create space in your meeting schedule to “find the gold,” and that means taking an extra 30 minutes on the back end of the...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
