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Progress Over Perfection
Our company theme in 2019 was Progress Over Perfection. We’ll continue to carry on the principals behind last year’s theme throughout 2020. I believe every company theme we have builds upon the other year after year. As some of you may...
Leaders, It’s Not About You
The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.- Ronald Reagan At Service Express, I often talk about the importance of being a servant leader for your people to lean...
Embrace the Process & Think Incrementally
Kobe Bryant said, “Those times when you get up early and work hard. Those times you stay up late and you work hard. Those times when you don’t feel like working. You’re too tired. You don’t want to push yourself, but you do it anyway. That is actually the...
Find Your Tribe
For the past 15 years, my tribe has been the Young Presidents’ Organization (YPO). I decided to join shortly after being named President and CEO of Service Express so I could spend time with others who were in similar positions. I’ve never been a president of a large...
How Leaders Make Decisions
“A genuine leader is not a searcher for consensus but a molder of consensus.” – Martin Luther King, Jr. I shared this quote on my Instagram a few weeks ago to honor Martin Luther King, Jr. Day. I often find myself thinking about this quote and how it relates to being...
Integrity & Trust is Binary
Do you value high performance or high trust in your organization? When searching for new candidates to join your team, you are tasked with the responsibility to find people who fit the role and company culture. Odds are, you’re seeking people with high performance,...
How to Build Confidence in Your Team
You build confidence by doing really hard things over and over. - Brad Stevens, Head Coach of the Boston Celtics Recently, I was listening to Jon Gordon’s podcast with Clemson University Football Coach Dabo Swinney right after he won his...
Help People, Help People.
The saying “Help People, Help People.” was created by our Supply Chain Director, Cody, who often uses this phrase to encourage his team to go above and beyond to help others. This motto ties in with one of my frequently used quotes, “You can get whatever you want in...
Ride Into the Danger Zone
Not only is Kenny Loggins’ “Danger Zone” catchy and identified with one of my favorite movies, Top Gun, but I use its unique message to motivate my leaders. To build trust and authentic relationships with your people, I believe that you need to embrace the danger...
Start. Stop. And Keep Doing.
Entering a new year is the ideal time to think about where you are in your personal and professional life. Starting the year with a clean slate gives you the opportunity to challenge yourself, create goals, and try something new. To better assess our efforts...
About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
