Promoting Internally
“Hire people who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine.” David Ogilvy What do you do when an A-player on your team wants to move ahead? A real leader...Vision Goals Come to Life
Service Express’ company Vision—to “work with employees to achieve their personal, professional and financial goals”—has both inspired us and helped us grow over the years. Our managers work hard to build strong relationships with employees so that they can...The right way to make any decision
There’s a common mistake I see a lot of new leaders make, and that is they try to make all decisions themselves. Maybe part of it is trying to prove their worth by showing they can make every decision that comes their way, but invariably it comes back to bite them. In...
Patience and Bo Schembechler’s Wisdom
Sometimes there appears to be a thin line between motivated and impatient. We want driven and hard-charging people here at Service Express; people who are motivated day after day and working hard to get results. What we don’t want is people who are so impatient that...
Explaining the Why Part III: The Follow-Up Meeting
You’ve taken the time to explain the why, you’ve had your strategy meetings with the extra 30 minutes added to the back end, and now you’re ready to execute. Or are you? I have one more step that I find extremely beneficial in the decision-making process: the...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
