Explaining the Why – Part 1
As a leader, it is easy to forget that you have much more background knowledge on initiatives that you have to roll out. You are often privy to strategy meetings and other contextual information that your people are not. Therefore, although your first instinct is to...How Building Relationships Builds Success
“People don’t care how much you know until they know how much you care.” —John Maxwell This is one of the greatest pieces of leadership advice that I’ve ever heard and see play out. This is also the one of the areas that really separates a leader from a manager. A...
How to use your “key influencer” to implement change
Every team has a key influencer—the person that the group looks to first when being introduced to change. That key influencer’s view generally sways the group to embrace the change or to resist it. This idea was introduced in John Maxwell’s The 21 Irrefutable Laws of...What makes your leg shake?
Pastor TD Jakes has said: What you can’t stand is what you are called to do. On the other hand, what makes your leg shake can also be what you are called to do. The thing they have in common is passion. What are you passionate about? What stirs you? In this week’s...Be Your Own Startup: Take Ownership of Your Career
Regardless of what organization or role you’re in, be your own “start up.” Invest in yourself and in your professional development. Be innovative in your role. Take ownership of your career. If you do that, you’ll build a tremendous amount...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
