Explaining the Why – Part 1

by | Feb 8, 2018 | Leadership, Video


As a leader, it is easy to forget that you have much more background knowledge on initiatives that you have to roll out. You are often privy to strategy meetings and other contextual information that your people are not. Therefore, although your first instinct is to run out and execute after a quick overview with your team, you must make the time to ensure your team really understands the why.

People respond better and are coached up better when they understand the why of a decision.

In this video, I explain why you have to take time to save time and how Service Express’ Four Core Objectives are key in our decision-making process.

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.

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