by ronalvesteffer | Jan 28, 2015 | Culture, Leadership
Some of the healthiest marriages I’ve observed are ironically partnerships of two people who have learned not just to fight, but how to fight well. Each accepts that the other brings a unique personality and perspective to the table. And each understands that...
by ronalvesteffer | Jan 7, 2015 | Culture
If you’re looking for a New Year resolution to integrate into your organization, department or team that will benefit culture, performance and revenue, you may consider resolving to become an intentional investor in employee engagement. Not only will it...
by ronalvesteffer | Nov 6, 2014 | Culture, SEI
Previously I’ve written about our company’s performance measurement system (also known as the SR5). To further explain how each element works, my next three blog entries will break down the components of our performance measurement system and describe each in...
by ronalvesteffer | Oct 30, 2014 | Culture
An important part of our performance measurement system includes tracking individual achievement and performance. That’s where ROIs – the second component of our performance measurement system – come in. ROI stands for responsibilities, objectives and indicators. They...
by ronalvesteffer | Sep 18, 2014 | Culture, Video
Henry Ford once said, “a business that makes nothing but money is a poor business.” I agree. At Service Express, our Vision is to “work with our employees to help them achieve their personal, professional and financial goals.” You can see what that looks like by...