Find a Mentor Who Will Challenge You
When I was hired into Service Express we were a very young company with a fraction of the employees and resources that we have now. We hadn’t formalized The Service Express Way (Vision talks and SR5) and a mentorship program wasn’t in the works. As with...Take a step back—the answer will come to you
Sometimes you can look too hard for answers. When you are pushing hard to find the right path and not getting the results you want, you need to take a step back for clarity. Go on vacation, read a book, go to a conference—distract yourself. The answer will find...
5 Ways to Work Smart, Not Hard
Success is often a result of hard work. But it’s important to recognize that failure, too, is often a result of hard work. As leaders, we must recognize the difference between working hard and working smart; not just for ourselves, but for those we lead. Here’s a...
Is Your Team Speaking the Same Language?
In the 1803 Battle of Maida, an army of 6,200 Napoleonic French prepared for battle against 5,200 allied British and Italian soldiers. At the beginning of the battle, a commander for the allied army sent orders to “advance when the drums sound.” By the time the order...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
