Performance vs. Learning Culture
I saw a tweet today by Adam Grant, an organizational consultant and graduate of the University of Michigan. I had the pleasure of seeing Adam speak at an event a few years ago, so I followed him on Twitter and I enjoy many of his tweets. This...
Find the Critical Voice
Who do you go to when you want tough and critical feedback? In the book 21 Irrefutable Laws of Leadership by John Maxwell, there is a chapter about seeking input and feedback from the “Claude” or influencer on your team. In the book, John talks about his experience...
Leaders Look to Solve Problems
“I choose a lazy person to do a hard job. Because a lazy person will find an easy to way to do it” -Bill Gates I hear this quote often, and the idea of it rings true. When I look to solve problems at Service Express, I search for those who are dedicated to...
Leaders are Coaches
Helping your team work with the level of urgency and intensity they didn’t know they had is part of your job as a leader and a coach. The goal is to show your team their potential and help them get there. In September, we were fortunate...
Emerging Leaders
I was recently asked to share a few of my thoughts on leadership and what we expect from leaders here at Service Express. There are three main points I want to share, but keep in mind, there’s always more to consider when looking at leadership. Be a...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
