Performance vs. Learning Culture

by | Apr 15, 2021 | Culture, Leadership, Video

I saw a tweet today by Adam Grant, an organizational consultant and graduate of the University of Michigan. I had the pleasure of seeing Adam speak at an event a few years ago, so I followed him on Twitter and I enjoy many of his tweets. This one, in particular, got me thinking about our culture at Service Express:

Adam didn’t include which one he thought was “better” than the other, so I read through the comments. A lot of people shared their thoughts – some said it was okay to have a balance of each and others said that performance culture was “bad” and learning culture was “good.” One person compared them by saying “superficial” vs. “depth.” It doesn’t have to be one or the other. At Service Express, we combine both – some people are motivated by performance and like to execute. Others like learning and growing within a company. Some people like a blend of the two.  

 While speaking with our Director of Talent Acquisition, we discussed the value of curiosity and how those who are constantly looking for ways to improve fit well within a growing company. We receive compliments often that we have a culture rooted in curiosity and growth. To me, if you aren’t learning, you aren’t growing.  You always need to determine how to get to the next level and you can’t do one without the other. At Service Express, it’s who we are. What culture do you think is the most important for your company?  

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.

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