Culture is Foundational
Developing a robust culture is the foundation of any great organization. I decided to sit down with Joe Terry, the CEO at Partners In Leadership, a culture management and consulting firm, to discuss the meaning of culture and how it unites teams in any...
The Steelers Mindset
I’m a huge Steelers fan, and when I have the opportunity, I love to bring it into the conversation. The Steelers are off to a strong start, and I’m excited about the season and how it’s moving forward. Recently, I found a post from Troy...
Remove the Friction
Every so often, Service Express hits a point where we need to look at our processes to identify if we’re bogged down in certain areas. Some operations can, over time as you grow, become cumbersome when they don’t need to be. If there are multiple layers of approval,...
Alignment and Culture Part II
In last week’s blog, I talked about our SR5+ Performance Measurement System, and how it helps us work toward common goals at Service Express. This week, I want to share how this system allows us to create a unique and engaging culture. I get many questions asking how...
Alignment and Culture Part I
Individual and team alignment is critical for any organization trying to grow in normal circumstances, but especially important during challenging times. At Service Express, I’ve found our people and company perform the best...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
