Major on the Majors
Major on the majors is a topic that came up recently during one of my executive meetings. We’re experiencing a record-breaking growth year at Service Express, which means all our teams are very busy and focused. As we head...
Conquering Budget Season
It’s the fourth quarter, which for many of us means it’s budget season. Everyone loves budget time, right? Probably not. Here are two things I like to remind my executive team, finance team, and leaders as we go through our budgets: All...
Ramp Up Your Humanity
Culture or Performance? Both!! Don’t dumb down your performance expectations. Ramp up your humanity! This is a great philosophy that I’d never heard put this way. When you create a healthy work environment, employees will perform better, and the company will...
Storytelling for Business
You’ve probably heard that storytelling is a fantastic tool for illustrating your point. Stories can be used in sales pitches, board meetings, internal communications and more. I believe a great story can bring data to life. I always like...
Measuring With Models
All models are wrong, but some are useful- George Box I heard this quote recently and loved it. As many of you know, I love to see the projections and models of our business. We’ve been creating models for quite some time...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
