Deploy Talent Thoughtfully
Talent capital and financial capital: are they really that different? I highly recommend the book “Talent Wins” by Ram Charan; I just finished reading it. He talks about deploying talent capital the same way that you deploy financial capital. When...
Believe in Your People
I saw a great Tweet recently that said, “People need love more than they need advice. Most people know the right thing to do, they just need someone to believe in them.” How true is this? We talk a lot about people, talent and culture at...
Emails Can’t Replace Human Interaction
Can emails replace Zoom meetings? I don’t think so, but I saw a Tweet that said, “99% of Zoom meetings can be replaced by email.” I’m here to tell you that I couldn’t disagree more; you can’t just eliminate all human connection and interaction. I understand...
A Highly Engaged & Performing Team
What are the characteristics of some of the highest-performing teams? I’m reading a great book called “Talent Wins: The New Playbook for Putting People First” by Ram Charan. My Executive Team is reading it, and I highly recommend it to everyone! Here’s one of my...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
