by ronalvesteffer | May 22, 2019 | Leadership, Professional Development
When I was hired into Service Express we were a very young company with a fraction of the employees and resources that we have now. We hadn’t formalized The Service Express Way (Vision talks and SR5) and a mentorship program wasn’t in the works. As with...
by ronalvesteffer | Nov 8, 2018 | Leadership, Professional Development
Success is often a result of hard work. But it’s important to recognize that failure, too, is often a result of hard work. As leaders, we must recognize the difference between working hard and working smart; not just for ourselves, but for those we lead. Here’s a...
by ronalvesteffer | Sep 20, 2018 | Culture
In the 1803 Battle of Maida, an army of 6,200 Napoleonic French prepared for battle against 5,200 allied British and Italian soldiers. At the beginning of the battle, a commander for the allied army sent orders to “advance when the drums sound.” By the time the order...
by ronalvesteffer | Jul 19, 2018 | Leadership, Professional Development
“One reason so few of us achieve what we truly want is that we never direct or focus; we never concentrate our power. Most people dabble their way through life, never deciding to master anything in particular.” –Tony Robbins Our brains have become attuned...
by ronalvesteffer | Jun 11, 2015 | Culture
8 Attributes of the Big Dumb Company: This is the first post in a two-part series. As an organization grows from its entrepreneurial roots as an innovative upstart into a larger organization, it must guard against developing attributes of the Big Dumb Company;...