by ronalvesteffer | May 22, 2019 | Leadership, Professional Development
When I was hired into Service Express we were a very young company with a fraction of the employees and resources that we have now. We hadn’t formalized The Service Express Way (Vision talks and SR5) and a mentorship program wasn’t in the works. As with...
by ronalvesteffer | Sep 20, 2018 | Culture
In the 1803 Battle of Maida, an army of 6,200 Napoleonic French prepared for battle against 5,200 allied British and Italian soldiers. At the beginning of the battle, a commander for the allied army sent orders to “advance when the drums sound.” By the time the order...
by ronalvesteffer | Jul 19, 2018 | Leadership, Professional Development
“One reason so few of us achieve what we truly want is that we never direct or focus; we never concentrate our power. Most people dabble their way through life, never deciding to master anything in particular.” –Tony Robbins Our brains have become attuned...
by ronalvesteffer | Jun 11, 2015 | Culture
8 Attributes of the Big Dumb Company: This is the first post in a two-part series. As an organization grows from its entrepreneurial roots as an innovative upstart into a larger organization, it must guard against developing attributes of the Big Dumb Company;...
by ronalvesteffer | Jan 28, 2015 | Culture, Leadership
Some of the healthiest marriages I’ve observed are ironically partnerships of two people who have learned not just to fight, but how to fight well. Each accepts that the other brings a unique personality and perspective to the table. And each understands that...