Leadership: It’s all about your team
Leaders should be multipliers. In that, I mean that through all the leaders at Service Express, we can touch every single employee in the company. No matter how large a company gets, you must be able to connect with every team member, and our leaders make that happen....Self Reflection: An Attribute of Successful People
We all make mistakes and let’s face it, no one knows it all. But a key to success is recognizing when we’ve made a mistake, learning from it and then correcting our course. For that to happen, we must be able to self-reflect. In this video, I’ll explain why...Solve Your Problems with Aggression
Good leaders do not sit back and wait for solutions to come to them. They get out there and tackle problems head-on. They take action. Even if you take the wrong action, you’ll learn from it and move on. The bottom line is be aggressive; don’t be passive. In this...Why I Love the Grind of the New Year
I posted this at this time last year and wanted to share it again as we head in to 2019. Embrace the grind and let’s get 2019 off to a great start! Welcome to 2019 everyone! The holidays are over and this is one of my favorite times of year. It’s a time to...The Right Way to Measure Success with Millennials
I recently gave a speech for Small Giants, an organization with a mission to identify, connect, and develop purpose-driven business leaders, and someone asked me how millennials fare with our performance measurement system. Our ROIs (responsibilities, objectives and...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
