The Right Way to Measure Success with Millennials
I recently gave a speech for Small Giants, an organization with a mission to identify, connect, and develop purpose-driven business leaders, and someone asked me how millennials fare with our performance measurement system. Our ROIs (responsibilities, objectives and...Lead with the Ask
Great leaders are motivated to make change, drive innovation and fix problems. But it’s important not to get bogged down on the front end with a million details. Define the need, make a recommendation (the ask), and provide a couple supporting facts. Developing this...
Be the Type of Leader You Always Wanted to Have
Look in the mirror: Are you the leader you always wanted to be? Would you want to work for you? As you started your career, chances are you weren’t in a leadership position right away. You most likely had bosses and managers, and you probably thought to yourself, “If...
Casting a Big Vision—Minus the Apprehension
As a leader, it is your job to motivate and excite your team. Part of that means casting a big vision—but it’s what you do afterward that makes it successful or not. You must be able to walk your team through the steps of the plan of execution in order to instill...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
