Are You Prioritizing Professional Goals?
We’re in February, over a month into 2024! For many of us, professional development was one of our goals for the year ahead. Now that we’re a month into the new year, it’s time to gut-check our goals. Have you started a book or completed...
Persistently Pitch Your Ideas
Let’s talk about bringing up new ideas! How do you get people to listen to them, have your voice heard, and get people to take action? As leaders, we often ask our people for ideas. When bringing something up, a common frustration is feeling...
Fix It Today. Solve It Forever.
As we closed 2023 and are into 2024, I’ve been focused on the mantra “Fix it today. Solve it forever.” We’re all excited about the new year and new plans. But guess what I can guarantee? Not everything is going to go according to plan. You will face surprises and...
When to Step Up vs. Step Back
Opinions: everyone has one! It’s true, everyone does, but when is the right time to share your opinion? I was recently in a training session with other leaders from Service Express. I was actively engaged and listening but intentionally not talking a lot, which is...
Move At Thoughtful Speed
Here we are in January 2024; it’s time to hit the ground running! We’ve set goals; now let’s go hammer after them at thoughtful speed. I just heard the term “thoughtful speed” from Service Express’ CFO, Julie Ausherman. It refers to being aware and...
Set Failure Goals
It’s 2024; we’re looking ahead! In my last blog, Overcoming Rejection Is A Superpower, I talked about setting the goal for rejections. The more you can put yourself out there and deal with rejection, the better opportunities will come. Handling...
Overcoming Rejection Is A Superpower
Dealing with rejection is a superpower! I recently had a conversation with someone interested in exploring new opportunities. We were brainstorming and strategizing different avenues that are out there, and as we were talking, I sensed some...
Define Your Key Words
Words matter! In my last blog I discussed How Do We Know When We’re There. How do you define “there”? It’s a word we all use, but it may mean different things to different people. “There” could look different to a...
How Do We Know When We’re There?
We’ll say things like “almost there,” “getting there,” or “on our way there.” What does “there” look like, and how do you know when you’ve gotten “there?” One of my executive teammates at Service Express recently brought this perspective to me. We’ve...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
