Grow With Elite Podcast
This week, I sat down with Brett Gilliland on the Elite Entrepreneurs podcast to talk about the importance of hiring the right people and how it can increase company...
Stubbornness is Not Persistence
I saw a tweet stating, “Stubbornness is not persistence,” which rang true to my mindset around this topic. The tweet went on to explain that a stubborn person ignores overwhelming evidence out of fear of being wrong which is a huge red flag. On the other hand, a...
Hold On Loosely, But Don’t Let Go
Hold on loosely, but don’t let go. If you’re a fan of 80s music, you know that these lyrics to a song by 38 Special. I recently heard these lyrics, and it got me thinking about delegating at a growing organization like Service Express. Learning how to delegate is a...
You Can Win & Have Balance
Can you win and have balance in your life? I think you can. Recently, I downloaded an audiobook called Winning by Tim Grover. Tim Grover is a former trainer for Michael Jordan, who some would say was the greatest basketball player of...
Make It Ugly First
Recently, I saw a “Make It Ugly First” sign in the background of a zoom call, and I loved it. This phrase is the essence of things that I have spoken about before, which I’ve referred to as progress...
Ramp Up Your Humanity
Culture or Performance? Both!! Don’t dumb down your performance expectations. Ramp up your humanity! This is a great philosophy that I’d never heard put this way. When you create a healthy work environment, employees will perform better, and the company will...
How to Have Difficult Conversations
This week, I’m looking back at one of my favorite blogs from this year. The topic of having difficult conversations generated a lot of positive discussions around Service Express. I understand these conversations can be uncomfortable, but they can help your people...
Benefits of Balance
As I discussed in a previous blog, “Be Intentional When Taking Time Off” it’s essential to prioritize time off – whether you feel like you can or should, but especially if you feel like you can’t. Work-life balance is not...
Leadership Tips for Growing Organizations
We’ve touched on an array of topics this year, but we are going to spend this month reiterating a few of my favorites. These topics include leadership, culture and growth. When you’re a part of a growing organization here are 3 tips I want you to be thinking about: ...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
Social Media