Step Back, Be Thankful

Step Back, Be Thankful

Happy Thanksgiving, everyone!  It’s time to take a break and remember all the blessings in our lives. I talk a lot about running to problems and how that’s the best way to get ahead in your career. That’s where the breakthroughs and best experiences...
Give Your Red Guitar

Give Your Red Guitar

I want to tell you a story recently relayed to me by Trevor Rubingh, the President and Founder of  New City Kids. I believe deeply in this Grand Rapids-based organization; its mission is to help change the direction of kids’ lives for the better. A few weeks ago, I...
Vegetables & Desserts

Vegetables & Desserts

What are the vegetables and desserts in your organization? I read an article by the University of Southern California’s strength and conditioning coach that discussed their football team’s lifting program when they were winning national championships in...
Major on the Majors

Major on the Majors

Major on the majors is a topic that came up recently during one of my executive meetings. We’re experiencing a record-breaking growth year at Service Express, which means all our teams are very busy and focused. As we head...
Conquering Budget Season

Conquering Budget Season

It’s the fourth quarter, which for many of us means it’s budget season. Everyone loves budget time, right? Probably not. Here are two things I like to remind my executive team, finance team, and leaders as we go through our budgets:  All...
The Value of Reference Checks

The Value of Reference Checks

Let’s talk about the value of using reference checks when hiring. This step is often undervalued or skipped because we assume we’ll only hear good things about the candidate. That sounds logical — someone wouldn’t list a reference who wouldn’t vouch for them....