Scrappy Builders Add Value
Last week, I talked about why you should Connect With Interesting People. This has always been a core part of who I am and what we focus on at Service Express. It’s how we learn, grow and expand our thinking. I like reaching out to interesting people who are doing...
Connect With Interesting People
Get in front of interesting people. One of our key tenets at Service Express is to connect our team with the outside world. This means meeting people who are doing the kinds of things we aspire to do. Whether it’s exploring other companies, discovering new...
New Year, New Goals
Happy New Year, everyone, and welcome to 2025! In my last blog, Time to Reflect, we talked about using the slower period between Christmas and the new year to reflect on the past year. Look back at what worked, what you accomplished, what didn’t work...
Time to Reflect
Here we are—the day after Christmas. I hope everyone who celebrates had a wonderful holiday and enjoyed some time off. If you’re still taking additional time off, I hope you’re making the most of it. Whether you’re relaxing or already back in the...
Mistakes Fuel Growth
“Failing forward” is a term we’ve used for years at Service Express. It’s based on John Maxwell’s book of the same name. It’s all about learning from mistakes and embracing them rather than fearing them. In a recent...
Walk to Reset
Let’s talk about walking. Sahil Bloom said a lot of problems in life are solved by going for a walk. Are you stuck? Go for a walk. Are you tired? Go for a walk. Are you stressed? Go for a walk. Are you anxious? Go for a walk. Are you frustrated? Go for a walk....
Next Steps Drive Post-Meeting Success
Recently, I saw an interesting LinkedIn post from my friend and colleague Joe Terry, CEO of Culture Partners. Joe shared that the fastest sales cycles involve the seller spending 53% more time discussing the next steps during the first two calls. He also noted that...
Pause & Practice Gratitude
Recently, I was on a CEO retreat in Montana. We were hiking through the beautiful country, walking along a river with mountains in the background; it was incredibly picturesque. While we hiked, I talked with another CEO about business, life, and the importance of...
How Do You Process Information?
For some people, thinking is doing. For others, doing is thinking. This came directly from one of my executive strategy meetings. I fall into the latter category; I think while I’m doing. I process while I’m speaking. I process while I’m taking...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
