I recently saw a quote on Twitter that said the number one reason why 5% of people succeed, whether it's in sports, business, or any other field, is because they are willing to do more than what's asked. This has been my experience with the people I surround myself...

Hats, haircuts, and tattoos were recently mentioned in a tweet by James Clear; three things I happen to have. The tweet discusses the importance of decision-making and the outcomes that decisions lead to.    With hats, if you try one and like it, you keep it. If not,...

Leaders, listen and take action! This is a direct way to get more buy-in from your team. Spend time with them, listen to them, understand their obstacles and the problems that need solving. Then, lean in and remove the obstacles.    Freeing your people up will allow...

In my last blog, Are You Prioritizing Professional Goals?, I provided an update on my professional development progress this year and how I concluded 2023. I want to offer another perspective on professional development.   Often, we talk about all the new books and...

We're in February, over a month into 2024!   For many of us, professional development was one of our goals for the year ahead. Now that we're a month into the new year, it's time to gut-check our goals. Have you started a book or completed a book? How are...

Let's talk about bringing up new ideas! How do you get people to listen to them, have your voice heard, and get people to take action?    As leaders, we often ask our people for ideas. When bringing something up, a common frustration is feeling like...

As we closed 2023 and are into 2024, I’ve been focused on the mantra “Fix it today. Solve it forever.”    We’re all excited about the new year and new plans. But guess what I can guarantee? Not everything is going to go according to plan. You will face surprises and...

Opinions: everyone has one! It’s true, everyone does, but when is the right time to share your opinion?    I was recently in a training session with other leaders from Service Express. I was actively engaged and listening but intentionally not talking a lot, which is...

Here we are in January 2024; it’s time to hit the ground running! We’ve set goals; now let’s go hammer after them at thoughtful speed.    I just heard the term “thoughtful speed” from Service Express’ CFO, Julie Ausherman. It refers to being aware and...

It’s 2024; we’re looking ahead!    In my last blog, Overcoming Rejection Is A Superpower, I talked about setting the goal for rejections. The more you can put yourself out there and deal with rejection, the better opportunities will come. Handling...