Career Conversations
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Measuring Culture
How do we measure our culture’s success at Service Express? We do this by tracking our scorecards, ROIs and having one on one check-ins with leaders. Doing this helps us understand each person’s responsibilities in clear terms.
Valuing Different Perspectives
Being a great leader means you’re open to having new perspectives in your toolbox. Having a variety of people with different backgrounds to lean on will ensure you have a well-rounded look at how decisions affect your people.
Passion for People
When you surround yourself with people who are passionate about helping others, it’s easy to rely on each other. This week, we’re talking about our passion for people and how it helps us build lasting relationships.
Acquisitions and Culture Fit
At Service Express, we always want to make the right choices for our people. When it comes to making acquisitions, we work hard to find companies with similar cultures and work environments so we can give their employees and customers a great experience right from the...
Making Hard Decisions
Making tough decisions to preserve workplace culture are never easy. This week, Joe Terry and I talk about what it’s like to address a bad culture fit and our process for making difficult decisions.
Hiring for Culture
You need outstanding people when building a unique company culture. At Service Express, we rely on our in depth, strategic interview process to find the best fit for our culture.
Culture is Foundational
Developing a robust culture is the foundation of any great organization. I decided to sit down with Joe Terry, the CEO at Partners In Leadership, a culture management and consulting firm, to discuss the meaning of culture and how it unites teams in any...
State of Flow
I saw this tweet a while ago that defines the mental state you reach when partaking in an activity that brings you joy. I was reflecting on this earlier in the Summer when I saw a video on YouTube from a Joe Rogan podcast where he was interviewing MMA trainer, Firas...
Finding the Right People
We're always looking for team players that are hungry, humble and work hard to better the people around them. As we invest in our Sales Development team, we focus on finding candidates that help bring positivity and comradery.
Staying Cutting Edge
We're always looking to evolve, grow and invest in new technologies that will help us become more efficient. As business shifts, the way we communicate and use technology change too.