Experiences with Service Providers

by | Oct 19, 2017 | Leadership, Video

No matter what business you are in, chances are you have an element of service in there. And being in the service industry ourselves, we know that things don’t always run according to plan. Things come up. It is how we react to these unexpected obstacles that turn customers into either promoters or detractors.

Watch this video to find out the steps we take to ensure we take care of customers and why carrying around a blank check may just help you to gain customers who are promoters!

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About Me

I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.

We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.