Clarity is a Trap
“Clarity is a trap.” These are words recently spoken by Service Express’ Senior Human Resources Director in the UK, Kim Randers, and they really resonated with me. In my last blog, Chaos Creates Clarity, I talked about how through chaos...
Chaos Creates Clarity
Recently I was watching a documentary on Steven Spielberg. It was interesting as it went through all the movies he’s made. It sounded like things were a bit out of control at times. They described one movie where some challenges came up unexpectedly, and...
Reverse Role Models
What can you learn from observing people or companies you don’t want to be like? I’ve experienced a number of reverse role models, especially early in my career, and have learned many lessons on what NOT to do! Before Service Express, I worked...
Thinking Strategically vs. Tactically
Leaders, it’s early February; hopefully, you’ve done your goal setting. You should be doing vision talks with your team members and thinking about where you’re going in 2023 and beyond. Now it’s time to set back, gut-check...About Me
I am the President & CEO of Service Express, a National Best & Brightest Company to Work For. Service Express has averaged double digit growth every year since 2001.
We attribute our success to a unique corporate culture that we call The Service Express Way. I am a member of the Young President Organization and sit on the Board of the Spectrum Health Foundation.
